At Softroves, we strive to provide our customers with high-quality products and services while ensuring a smooth and transparent payment process. This Payment Policy outlines the terms and conditions for making payments to Softroves for any products or services rendered. Please read this policy carefully before engaging in any transactions with us.
Accepted Payment Methods: Credit/Debit Cards: We accept payments made using major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Bank Transfers: We also accept payments via bank transfers. Our bank account details will be provided upon request. Payment Terms: All payments must be made in the currency specified in the invoice unless otherwise agreed upon in writing. For one-time purchases, full payment is required at the time of purchase unless otherwise stated in the invoice or agreed upon in writing. For recurring services or subscription-based products, payment will be charged automatically on the agreed-upon billing cycle, unless otherwise stated or requested by the customer. Invoices will be sent to the customer via email or any other mutually agreed-upon method. The customer is responsible for providing accurate and up-to-date contact information for receiving invoices. Payments must be made within the stated payment terms on the invoice. Failure to make timely payments may result in service interruptions, late payment fees, or legal action, as deemed necessary by Softroves. Any fees associated with the payment, such as bank charges or transaction fees, are the responsibility of the customer and will not be borne by Softroves.
Late Payments: In the event of late payment, Softroves reserves the right to charge a late payment fee or interest, as permitted by applicable laws or as outlined in the invoice or contractual agreement. Softroves may temporarily suspend or terminate services or access to products if payments are not made within the specified timeframe. Restoration of services will be subject to the settlement of outstanding dues.
Refunds and Cancellations: Refunds or cancellations may be considered in accordance with Softroves' refund and cancellation policy, which will be provided separately or stated in the relevant agreement. Softroves reserves the right to deny refunds or cancel services/products in cases of violation of our terms of service or any applicable laws.
Privacy and Security: Softroves takes customer privacy and security seriously. We employ industry-standard measures to protect customer payment information and ensure confidentiality. However, Softroves shall not be liable for any unauthorized access, loss, or misuse of customer payment data that occurs beyond our reasonable control.
Amendments to Payment Policy: Softroves reserves the right to modify or update this Payment Policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website or other communication channels. If you have any questions or require further clarification regarding our payment policy, please contact our customer support team.